Category: Oracle Fusion Perception
Oracle customers dissatisfied with service but will spend more
Interesting… In an article, ZDNET’s Dennis Howlett describes the result of a Computer Economics report entitled: Go-Forward Strategies for Oracle Application Customers. In that report, some of the key findings: 42% of customers are dissatisfied with the cost of Oracle customer service 58% are dissatisfied with the quality of customer service but only 25% expect [...]
